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Care and Maintenance of your LED 3D Illusion Lamp

Care and Maintenance of your LED 3D Illusion Lamp

An LED 3D Illusion Lamp is more than just a lighting solution—it’s a piece of art that enhances your space. With proper care and maintenance, you can ensure your lamp remains a stunning centrepiece for years to come. Here’s everything you need to know to keep your lamp in top shape.

   1. Choosing the Right Power Supply

Depending on how you want to use your LED 3D Illusion Lamp, your can chose from two convenient power options:

  • Micro-USB cable (great for a stationary setup).
  • 3 x AA batteries (ideal for portability).

Ensure the power supply is compatible and in good condition.

 

     2.   Cleaning the Optical Acrylic Panel

The optical acrylic panel creates the magic of the 3D illusion, so keeping it clean is essential. Here’s how to do it:

  1. Spray window cleaner onto a microfibre cloth: Spray window cleaning solution (like Windex) directly onto a micro fibre cloth. Avoid spraying the acrylic panel directly as the solution will run into the base.
  2. Wipe the panel: Hold the base to secure the lamp, then with the other hand, wipe the panel using an outwards motion.
  3. Wipe off excess solution: Wipe off any excess using the dry side of the microfibre cloth.

Tip: Try not to touch the panel directly as fingerprints can affect the clarity of the 3D illusion.

 

     3.   Inspecting the Micro-USB Cable

    The micro-USB cable is vital for powering your lamp. Regularly check for:

    • Fraying or exposed wires.
    • Loose connections at the port.

    Friendly note: The micro-USB is compatible with any USB outlet, making it easy to find a suitable power source. Replace damaged cables promptly to avoid potential electrical hazards.

     

       4.  Placement and Handling Tips

      Ensure the safety and longevity of your lamp with proper handling:
      • Stable Surface: Place it on a stable, level surface to prevent tipping.
      • Avoid edges: Place the lamp away from edges to prevent it from falling.
      • Handle with Care: Be gentle, especially around the acrylic panel, as scratches or smudges can impact the 3D effect.
      • Indoor Use Only: Remember, LED 3D Illusion Lamps are designed for indoor use only.

        

       

         5.   Storing Your Lamp Safely

        When you're not using your LED 3D Illusion Lamp:

        • Keep it in its original packaging to protect against dust and damage.
        • Store the acrylic panel in the original protective foam sleeve.
        • Remove the batteries to reduce the risk of chemical reactions occurring inside the batteries, which could lead to leakage.

         

           6.  Protecting Your LED 3D Illusion Lamp from Heat and Moisture

        Keep your lamp away from:

        • Direct sunlight or heat sources, which can warp the acrylic panel.
        • Excessive moisture, which could damage electrical components.

         

           7.  Dust Your LED 3D Illusion Lamp Regularly

        To maintain its brilliance, dust your lamp:

        • Use a soft, dry cloth to remove build-up.
        • Avoid damp materials that could damage sensitive components.

         

           8.  Troubleshooting Common Issues

        Encountering issues? Here are some quick fixes to some common problems:

        Lamp won’t turn on: Check the batteries and replace them if needed. Dirty hands (especially kids with sticky fingers!) can sometimes leave residue on the smart-touch button, so clean it gently with a soft, damp cloth.

        Lamp flickering or turning off by itself: Double-check the cable connection and power source.

        Remote control no longer working:

        1. Check the receiver is not obstructed, facing forward and in range.
        2. Replace the CR2025 cell battery in the remote.

        Removing the CR2025 Battery:

        Because the remote is designed to prevent children from accessing the battery, removing it can be a bit tricky. It's easy once you know how.

        To remove the remote control battery:

        1. Hold the remote face down on i the palm of you hand. 
        2. Place your thumb into the small slot and slide it right to (this releases the battery. 
        3. At the same time; with your index finger, pull the battery slot to release the battery.
        4. Once the battery is loose, gently grab it and pull it all the way out.

         

         

        Need Help with your LED 3D Illusion Lamp?

        If you have any questions or run into issues, our friendly customer support team is here to help. Simply fill out a contact form here with a brief description of the issue and a member of our friendly team will get back to you ASAP. 

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